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ELEVION Labs - 1200 N Federal Hwy, Boca Raton (FL)
Support@elevionskin.com
(407) 942-2020
Shipping policy
At Elevion, we aim to process and ship your order as quickly and carefully as possible.
Order Processing
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Orders are processed within 1 business day of purchase
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Orders placed on weekends or holidays will be processed the next business day
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Once your order has shipped, you will receive a confirmation email with tracking information
Shipping Methods & Delivery Times
Shipping times are estimates provided by the carrier and begin once your order has shipped.
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Standard Shipping: Typically delivered within 3–7 business days
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Expedited Shipping: Delivery times vary based on the option selected at checkout
Please note that delivery times may vary due to carrier delays, weather conditions, or peak shipping periods.
Shipping Locations
We currently ship within the United States.
International shipping options may be added in the future.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. Elevion is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact the carrier first using your tracking information. If you need additional assistance, reach out to us at:
Damaged Packages
If your order arrives damaged, please contact support@elevionskin.com within 48 hours of delivery and include photos of the damage so we can assist you promptly.
Questions
For any shipping-related questions, please contact us at: